How Telephone System Can Help Small Business Owners?

The PBX system is one of the preferred choices of small business enterprises because of the many benefits it offers. Grandstream telephone system is a combination of sophistication, affordability, and innovation. Business owners know how important it is to have an effective and reliable communication with clients as well as employees. However, many small business owners can’t afford to purchase and maintain expensive business phone system.

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What is PBX?

PBX stands for private branch exchange. It is a telephone switching system used in managing incoming and outgoing calls. It is connected to the public phone system. What it does is it directs incoming calls to a designated extension. Grandstream PBX can also handle multiple lines. For small businesses, the typical PBX system has internal and external phone lines. The call switching and routing is managed by a computer server. There are different types of PBX system and these include the following:

  1. Traditional PBX – It needs two separate networks, which will be used for data and voice.
  2. IP based PBX – It runs on IP (internet protocol) data network. It can replicate what traditional PBX does. It can switch and connect VoIP (voice over internet protocol) and landline calls. It is a better option for small businesses because it is cost effective and reduces the network management needs.

The IP PBX phone system will only need IP phones, a computer with a microphone headset, and a landline phone. It comes with state of the art features, which can be very useful for your business such as:

  • Time of the day forwarding
  • Time of the day call routing
  • Real time call records
  • Voicemail to email
  • Fax to email

PBX telephone system is a big help for small businesses. It is affordable, reliable, and jam-packed with great features. It has a robust telephone features designed to improve business communications, which will in turn improve the overall business productivity. Your business might be small, but with excellent telephone system, you will be able to a business image of a large corporation. Such telephone system is fully scalable. As your business grows, you can add features and pay only for what your business needs.