With the rise of computers and increased processing power, the amount of data generated and stored by businesses has increased significantly. This data is collected from a variety of sources, depending on what your business finds useful: emails, spreadsheets, inventory history, call logs, social media, sales data, and more. That’s a lot useful information that could help you better manage your business, but unless you have the ability to sift through and locate the information it ends up sitting there unused.
Being able to properly search the information collected can give insight into both customer and employee behavior by locating patterns in the data. These patterns can even be used to predict future behavior and improve your service.
However, if you are working with it can be difficult to reliably search, sort, or utilize the data you’re collecting. And if you can’t reliably search your data, it’s just as useless as it was to you when you it was sitting there unused. While we know upgrading systems is never easy, there are some challenges when using legacy database software.
Difficulties Accessing Data
With legacy database systems it can be difficult to access the data. The software is often not built in a way that makes it easy to search, sort, or access the data you’ve entered. With the older systems it may not be possible to integrate with new software, making it difficult to pull the data in where you need it or want to view it. In some cases the data may be stored in a format that you’re not able to export to newer software which means you’re no longer able to use the information.
Software is Cumbersome and Slow
Legacy systems can be clunky and slow to populate or refresh, making it frustrating for users. The older the software is, the slower it is to run and the longer it takes to retrieve data using searches. When it takes longer to refresh or display it adds time to your businesses daily tasks, making your employees less effective.
Can’t Add New Field Types
With legacy software it might be difficult to add new fields that support newer data types, as they did not exist when the software was built. For instance, it might be difficult to pull in and populate sales data for social media as the fields aren’t configured to properly store and display the information you collect. Technology changes so quickly and you don’t want to miss out on capturing and using newer data types simply because your database doesn’t understand them.
Database Is No Longer Supported
Depending on how old your database software is, it may be no longer be distributed by the company that created it. End of life software is also no longer updated so any issues that arise would fall to you to fix and resolve on your own. Additionally, there would be no new security fixes so your database may become vulnerable to hackers, which could result in data loss.