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Free Articles for Webmasters
Feel free to use these articles on your website, but remember to keep the author's information and links. Please give a link back to this site as well.
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Customer Service Articles -  Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Customer Service

Top 10 customer service tips

1. Hire people who have a service attitude. Some people simply enjoy serving others, their organizations, and even their communities. The spirit of service dominates their personality. This attitude of service has nothing to do with money or background, and people who have this attitude are not ne ...
Author: Margo Chevers
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Customer Service - A Lost Art?

Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different? Why is it that when we actually DO receive excellent customer se ...
Author: Craig Binkley
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Ten Ways to Help You Improve Your Customer Service

1. Stay in contact with customers on a regular basis. Just
as it is bad news to send out too many emails to customers,
it is just as bad to not stay in contact with them.
Customers don't want to feel abandoned. So don't.

Here are three things to help you stay in touch.

(1) Off ...
Author: Catherine Franz
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Customer Service Tips for Mail Order Businesses
Can we be too good to our customers? No way! Our customers are the backbone of our business! They're right no matter what!

But I'm sorry to disagree with you. As small, honest and legitimate businesses - we have a tendency to place our product quality above money. While this is the "right" w ...
Author: DeAnna Spencer
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Customer Service A Chicken's Way

Anyone who knows me knows my favorite fast food restaurant is Chick-fil-A. Aside from the fact their chicken is especially good and I can always get sweet tea, I have a valuable business reason for eating there – they serve up amazing customer service. And these lessons aren’t just served in my ne ...
Author: Holly Powers
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The 3 R's of Customer Service

What I am about to tell you may seem very obvious - you may even say DUH!!! but the fact is, - many company’s forget the 3 R’s of good customer service- Respect your Customer, Take Responsibility for Your Actions and Products and give your Customers a Full REFUND when it just isn’t right. I promis ...
Author: Frankie Picasso
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Customer Service - Winning Customer Experiences

Winning Customer Experiences

Much research has been done on what the makes a winning customer experience. What is it that makes customers come back to your business instead of going to someone else's? If your repeat business is low, what is it that you are doing to drive you ...
Author: Megan Tough
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Customer Service: Why Bears Make Bad Customers

Every business owner should have a picture of his or her ideal customer. When I picture my ideal customer, I see a business owner struggling to find time for all that needs to be done, someone passionate about what they do, someone striving to find answers to make their business run better. By pic ...
Author: Caroline Jordan
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Top Ten Tips for Outstanding Customer Service

Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.

  1. Be Your Customer
    Live the lif ...
    Author: Martin Haworth
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    Customer Service Revival

    Value is in the Eye of the Beholder

    Sales today is filled with stereotypes. The “sleazy car salesman”, the “annoying telemarketer”, and the ever-present “pushy commission salesman”. And in the sales profession, we may not realize it – but we do think of other people in our profession this wa ...
    Author: Cherilyn Lester
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    Raising The Bar For Online Magazine Subscription Services And Customer Service

    After years of flying below the radar in the magazine subscription service arena online, MagMall.com is gaining traction real fast. In December, the subscription retailer relaunched it's once relatively boring (though clean) site with the express intent of competing more effectively against its ri ...
    Author: Jason Ciment
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Customer Service Articles -  Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31